Returns & Refunds policy

Digital Product Returns

Returns and Refund Policy for Digital Products

At JAvine Photography, we are committed to providing high-quality digital products that meet and exceed your expectations. Due to the nature of digital products, we do not offer returns, exchanges, or refunds.

Please consider the following points when making a purchase:

Product Descriptions: We provide detailed descriptions and previews of our digital products to help you make an informed decision before purchase. We encourage you to review these descriptions and previews to ensure the product aligns with your needs.

File Integrity: We take utmost care to ensure that all our digital products are free from defects or errors. In the rare case that you receive a corrupted or unusable file, please contact our customer support, and we will provide a replacement.

Unauthorised Distribution: Sharing, distributing, or reselling our digital products without explicit permission is strictly prohibited and may result in legal action.

We appreciate your understanding of our policy, which helps us maintain fair and competitive prices for our digital products. Our goal is to provide you with the best possible experience, and we are committed to addressing any concerns promptly and professionally.

Thank you for choosing JAvine Photography for your digital product needs. If you have any questions or need assistance, please do not hesitate to contact us at jemma@javinephotography.com.

Photography Sessions Refund

Information regarding the terms and conditions and refunds for a booked photography session are all in the contract that will be sent upon booking.